- How can I check the status of my order?
- Can I send you an email? How long will it take to receive a response?
- What are your shipping rates and policies?
- How do I return an item to Dr. Leonards?
- What forms of payment do you take?
- How can I update or change my address, email or other personal information?
- How do I cancel my order?
- Are your products guaranteed?
- How do I register with Dr. Leonards?
- How do I shop at DrLeonards.com?
- Do you charge sales tax?
- What about temporarily Out of Stock Items?
- What is your privacy policy?
- Are credit card transactions safe?
- Do you ship Internationally?
- How does "Search" work?
- How do I sign up for Dr. Leonard's emails and newsletters?
- Can I request a catalog on your website?
- How long will delivery take?
- Do you have a ladies' sizing chart?
Order Status
By clicking the order status link at the top of the page, you can easily check on the status of your order. You may use either your order number and last name or simply sign in to your account to view your order. Please allow up to an hour after placing your order for your order to be processed before checking its status.
Back to Top Send an E-mail
Yes. Click here to send our customer service professionals a message. We should get back to you within 24 hours depending on the research required to respond. Please include your order number if your question relates to a previously placed order.
Back to Top Shipping Rates
Shipping Policy
Shipping & Handling costs are based on the total order value before tax:
| Order Value |
Cost |
| up to $10 |
$ 3.95 |
| $10.01 - $20 |
$ 4.95 |
| $20.01 - $30 |
$ 5.95 |
| $30.01 - $40 |
$ 6.95 |
| $40.01 - $50 |
$ 7.95 |
| $50.01 - $60 |
$ 8.95 |
| $60.01 - $75 |
$ 9.95 |
| $75.01 - $100 |
$10.95 |
| $100.01 and over |
$11.95 |
Please add $4.00 for deliveries to AK, GU, HI, PR and VI
In order to better serve you, we have three shipping methods - Standard, Express and
Super Express.
Orders normally leave our warehouse within 72 hours from order placement and can only
be shipped to the US, its possessions and APO & FPO addresses. Please note that these
policies only apply to items that are in-stock in our warehouse - not to those which
are shipped directly from the manufacturer (drop shipment).
Standard Delivery
Delivery within the continental US usually takes up to 2 weeks after leaving our
warehouse. For deliveries outside the continental US allow 4-6 weeks after they leave
our warehouse.
Express Delivery
Delivery within the continental US usually takes up to 3-4 business days after
leaving our warehouse. For deliveries outside the continental US allow 5-7 business
days after they leave our warehouse. A charge of $8.75 will be added to our normal
Postage and Handling cost for items under 10 pounds. Some large items are excluded.
Express Delivery is not available on drop-ship items (shipped directly from the
manufacturer).
Super Express Delivery
Please place your order by 11am EST using Super Express to receive delivery by the
next business day. An additional $29.95 will be applied to your order total. (Heavier
orders and/or larger items may incur additional charges)
Back to Top Easy Returns
Orders will come with an enclosed packing slip and a return shipping label. Simply follow the instructions on the back of the packing slip. If you no longer have your packing slip, just return the merchandise, enclosing your name, address, and phone number, and we will promptly refund your purchase with no questions asked.
Back to Top Forms of Payment
We accept Visa, Mastercard, Discover and American Express.
If you would rather pay by personal check, simply total your order using our on-line shopping cart or our Print an Order Form feature, print it out and mail it to:
Dr. Leonard's Healthcare Corp
Attn: Order Department
100 Nixon Ln P.O. Box 7821
Edison, NJ 08837-7821
Back to Top
Change Personal Info
If you are a registered member, you can click here to access all of your personal information, or you can call our customer care specialists at 1-402-464-6116.
Back to Top Canceling an Order
You can contact customer service Monday through Friday, 8:00AM to 10:00PM EST and Saturday 9:00AM to 5:00PM EST. You can also send us an email at dlsupport@drleonards.com. Be sure to include your order number or your complete name and address.
Back to Top 100% Guarantee
If for any reason you are not 100% satisfied with a product, you may return it for a prompt refund.
Back to Top How to Register
Registration is quick and simple and has many benefits. Simply click Register above and follow the easy instructions.
Back to Top Ways to Shop
There are three ways to shop our website: 1) Browse our Categories - Click on the categories and sub-categories to find items you are looking for; 2) Search - Enter a key word or phrase in our search box; 3) Catalog Quick Order - if you would like to place an order from one of our catalogs, simply click on the "Catalog Quick Shop" button on the top of the screen. Once you find an item you like, you may add it to your on-line shopping cart. When you are finished shopping, simply click "check out" to complete your order.
Back to Top Sales Tax
We are required to charge sales tax in Nebraska, New Jersey, New York, and Ohio. Sales Tax will be correctly calculated when using our on-line shopping cart.
Back to Top Out-of-Stock Items
If some of the items in your order are temporarily out of stock, we will ship them as soon as they become available. If you cannot wait, you may cancel the items from your order at anytime before it is shipped and receive a full refund. Simply send an e-mail to Customer Service and include your order number.
Back to Top Credit Card Security
Our secure server protects all pages that ask you for personal information using state-of-the-art Secure Sockets Layer (SSL) encryption.
We also use the latest firewall technology to ensure your information remains secure.
Secure pages will be indicated in most browsers by a lock icon at the bottom of the window. This icon should be visible on any web page that asks for your personal information.
The Dr. Leonard's website is a VeriSign Secure Site. For further assurance that our site and your personal information is secure, please click on the VeriSign logo found throughout our site to be taken to the VeriSign website. Or visit www.verisign.com
Back to Top International Orders
Unfortunately, at this time we can only ship orders to the USA, its possessions and APO & FPO addresses.
Back to Top Search Feature
You can search our entire online store using keywords, product names, descriptions or item numbers. Click the Arrow button once you've entered the search criteria. If your search produces no results, our search engine was not able to find any exact matches for the keywords or product number entered. Check your spelling, and/or try to broaden the keywords for better results.
Back to Top E-Mail Sign Up
Our very popular e-mail program is full of sale events and more… It's easy to sign-up for, it's free, and you can always unsubscribe if you no longer want to receive them. Click here to sign-up.
Back to Top Request a Catalog
Yes - it's easy. Click here to receive our latest catalog in about 10 business days.
Back to Top Ladies Sizing Chart
Below is our general ladies sizing chart. These sizes are not necessarily applicable to all our apparel, sizing may vary.
| Size |
Equivalent |
| Small | 6-8 |
| Medium | 10-12 |
| Large | 14-16 |
| X-Large | 18W-20W |
| 2X | 22W-24W |
| 3X | 26W-28W |
| 4X | 30W-32W |
| |
Back to Top Order From a Catalog
If you would like to place an order from one of our catalogs, simply click on our newly enhanced "Catalog Quick Shop" button. Enter an item number in the empty field and it will be added to your on-line shopping cart. To help us better serve you, you will be asked to also enter the keycode from the back of your catalog. When you are finished shopping, simply click "Check Out" to complete your order. Click here to use this feature.
Back to Top Print an Order Form
You can print out our order form in Adobe Acrobat (.pdf) or right from your browser and then either phone or mail in your order. Click here to use this feature.
Back to Top Carol Wright Gifts
Want to visit a website with even more great As Seen On TV products, Kitchen gadgets, Gardening and more? Click here to visit our sister catalog Carol Wright Gifts where you can shop or request a catalog.
Back to Top Saved Shopping Cart
For your convenience, we save your shopping cart until your next visit. Like this you won't have to browse our site again to find all those things you were thinking of buying!
Back to Top
Our Affiliate Program
Did you know that if you have a website and you refer a sale to us, you can earn 8% of that sale as a commission? It called our Affiliate Program. Click here for the exciting details.
Back to Top Reservation Rewards
What is Reservation Rewards?
Reservation Rewards is a leading online savings program that allows its members to save up to 50% on dining, entertainment, movie tickets, and much more.
Are DrLeonards.com and Reservation Rewards the same company?
Reservation Rewards and Dr. Leonards are not the same company. Reservation Rewards is owned by Webloyalty, a leading online marketing company that is based in Norwalk, CT. Webloyalty owns and operates a broad range of membership programs like Reservation Rewards, which are offered to consumers through partner companies such as Dr. Leonards.
How do I contact Reservation Rewards?
Contact information for Reservation Rewards can be found at www.webloyaltysupport.com/webloyaltycustomerservice.html or by calling 1-800-732-7031 or emailing customerservice@webloyalty.com.
How did/do I become a member of Reservation Rewards?
A Reservation Rewards membership was offered to you following an online purchase at DrLeonards.com. Once your Dr. Leonards purchase was complete, you were given an opportunity to save money with Reservation Rewards. After accepting the Terms & Conditions by undertaking several affirmative steps, including entering your email address, you were enrolled in the Reservation Rewards online savings program.
What kind of savings can I expect from Reservation Rewards?
Reservation Rewards has a varied selection of travel, dining and entertainment discounts, such as:
- Up to 50% off at participating restaurants
- $5 discount movie tickets
- Sizeable savings at participating theme parks, museums, zoos and more
- 24-hour roadside assistance
- Plus much, much more
Please visit www.reservationrewards.com for more information regarding available member benefits.
How do I access my Reservation Rewards membership?
You can access your Reservation Rewards membership in two ways: Either through the emails that have or will be sent to you or by logging into www.reservationrewards.com. When you first join the program, you are given a password, which you can change at any time. In the event that you forget your password, you can go to www.reservationrewards.com and click the "Forgot Password?" link.
How can I claim my Cash Back Incentive through Reservation Rewards?
Upon joining Reservation Rewards, you were likely offered an incentive in exchange for trying the program. You can claim your cash back incentive by visiting www.reservationrewards.com and follow the instructions under the cash back incentive reference on the homepage.
Can I cancel my Reservation Rewards membership if I'm not satisfied?
Cancelling your Reservation Rewards membership is easy. Just visit the Reservation Rewards website at www.reservationrewards and log in. You can also call Reservation Rewards at 1-800-732-7031, Monday-Friday 8 a.m. to 11 p.m. (Eastern time); Saturday: 9 a.m. to 6 p.m. (Eastern time); and Sunday: 9 a.m. to 5 p.m. (Eastern time) or email customerservice@webloyalty.com
What is Shopper Discounts & Rewards?
A leading online savings and discount program, Shopper Discounts & Rewards gives its members cash back rebates through our network of participating merchants in addition to protection benefits such as Delivery Guarantees and Extended Service Protection. Shopper Discounts & Rewards members can earn up to 25% cash back on their purchase at a variety of leading online stores.
Are DrLeonards.com and Shopper Discounts & Rewards the same company?
DrLeonards.com and Shopper Discounts & Rewards are not the same company. Webloyalty, an online marketing company, owns Shopper Discounts & Rewards. Dr. Leonards is a marketing partner of Shopper Discounts & Rewards.
How do I contact Shopper Discounts & Rewards?
Contact information for Shopper Discounts & Rewards can be found at www.webloyaltysupport.com/webloyaltycustomerservice.html or by calling 1-800-732-7031 or emailing customerservice@webloyalty.com.
How did I become a member of Shopper Discounts & Rewards?
A Shopper Discounts & Rewards membership was offered to you following an online purchase at DrLeonards.com. Once the Dr. Leonards purchase was complete, you were given an opportunity to save money with the online savings and discount program Shopper Discounts & Rewards. After accepting the Terms & Conditions by undertaking several affirmative steps, including submitting your email address, you were enrolled in the Shopper Discounts & Rewards online savings program.
What kind of savings can I expect from Shopper Discounts & Rewards?
Members are offered an array of online shopping savings and discounts through Shopper Discounts & Rewards, including:
- Cash Rebates at more than 500 online stores
- Cash Back Member Bonus each month
- Rebates average almost 10%--some surpass 25%
- Extended Service Protection
Please visit www.shopperdiscountsandrewards.com for more information regarding available member benefits.
How is Shopper Discounts & Rewards different from other online savings programs?
The program gives you cash back every time you shop within a network of over 500 leading online web sites. Your cash back is calculated automatically, and you receive a check in the mail with your cash back total every month, provided the savings are greater than $5. Additional benefits include Best Price Guarantee, Double Dipping (the ability to combine discount codes and cash back), plus Extended Service Protection.
How do I access my Shopper Discounts & Rewards membership?
You can access your Shopper Discounts & Rewards membership in a couple of ways. First, through the emails sent to you or by logging into the Shopper Discounts & Rewards website at www.shopperdiscountsandrewards.com. When you first joined the program, you were given a password which you can change at any time. In the event that you can't recall your password, please visit www.shopperdiscountsandrewards.com and click the "Forgot Password?" link.
How can I claim my Cash Back Incentive through Shopper Discounts & Rewards?
Upon joining Shopper Discounts & Rewards you were likely offered an incentive in exchange for trying our program. You can claim your cash back incentive by going to www.shopperdiscountsandrewards.com and following the instructions. The cash back incentive instructions are located under the cash back incentive reference on the homepage.
Can I cancel my Shopper Discounts & Rewards membership if I'm not satisfied?
Your Shopper Discounts & Rewards membership is easy to cancel. Simply visit the website at www.shopperdiscountsandrewards.com. You can also call Shopper Discounts & Rewards at 1-800-889-8776, Monday-Friday 8 a.m. to 11 p.m. (Eastern time);Saturday: 9 a.m. to 6 p.m. (Eastern time); and Sunday: 9 a.m. to 5 p.m. (Eastern time) or email customerservice@webloyalty.com.
Back to Top Call Us Toll Free
To Place an Order, call 1-800-785-0880. For Customer Service, call 1-800-455-1918. We are open weekdays 8 a.m. to 10 p.m., EST and Saturdays 9 a.m. to 5 p.m. EST.
Back to Top Send a Letter
Write to Us or Send Orders to Dr. Leonard's Healthcare Corp., PO Box 7821, Edison, NJ 08818-7821. Click here to Print an Order Form.
Back to Top Send a Fax
Fax orders or questions to: 1-732-572-2118. Click here to Print an Order Form.
Back to Top